Accessibility statement

Hermès undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.

This declaration of accessibility applies to site web Puiforcat Hermès.

COMPLIANCE STATUS

The Hermès site is not compliant with RGAA 4.1 Double-A (AA) level due to the non-conformities and deviations listed below.

TEST RESULTS

The compliance audit carried out by Ipedis reveals that the compliance rate is 94,52% :

  • 69 compliant criteria 
  • 4 non-compliant criteria 
  • 33 non-applicable criteria 

NON-ACCESSIBLE CONTENT

The contents listed below are not accessible for the following reasons.

Non-compliance

Several elements of non-compliance are described in this document, some of which are recurrent on several pages:

  • Some text colors are not sufficiently contrasted with their background.
  • Some layout elements are not contrasted enough.
  • The presentation of information is built with HTML elements rather than CSS.
  • Not all page elements remain visible and functional, even when zoomed to 200% or more.

Derogations for disproportionate burden

No derogation identified.

Content not subject to the obligation of accessibility

No content not subject to the accessibility obligation

ESTABLISHMENT OF THIS DECLARATION OF ACCESSIBILITY

This statement was made on 22/11/2024.

Technologies used for the website development:

  • HTML5
  • CSS
  • JavaScript

The tests of the web pages were performed with the following combinations of user agents and screen readers:

  • NVDA avec Google Chrome

The following tools were used in the evaluation:

  • Web Developer Toolbar
  • WCAG – Contrast checker
  • Accessible Color Picker
  • Taba11y
  • Tanaguru Webext
  • InspecteurA11y
  • Ipedis Audit Tool
  • Pdf Accessibility Checker (PAC) 2021
  • Axe DevTools – Web Accessibility Testing
  • Assistant RGAA

Pages of the site having been the subject of the verification of conformity:

  • Homepage
  • Legal terms
  • FAQ
  • Accessibility statement
  • Cutlery category
  • Multi-category collection, Cannes
  • Mono-category collection, Cannes
  • Product page – Collection Houlgate, Duo de moulins de table sel & poivre
  • Privacy policy
  • Our stores
  • Articles
  • Sitemap
  • Product page with buying feature
  • Cart page
  • Shipping information
  • Order confirmation

FEEDBACK AND CONTACT

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Contact the customer service of Hermès at the following email address: adminweb@puiforcat.com

ENFORCEMENT PROCEDURE

If you are not satisfied with how we respond to your messages or suggestions, you may address a complaint to your respective national body in charge of monitoring Web Accessibility. For the countries of the European Union visit the Member States’ bodies in charge of monitoring the Web Accessibility Directive for more details. Those bodies will examine complaints to determine if they relate to violations of the Web Accessibility Act, in particular to deficiencies in compliance with accessibility requirements. If the complaint is justified, they will make recommendations for action to the legal entities concerned and propose measures to eliminate the existing deficiencies.